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Armstrong Student Complaints
Students who have complaints about their experiences at Armstrong should register those complaints through the proper channels. The following information may be helpful in determining how to do that, but students are always welcome to consult with the Office of Student Affairs to help them determine the correct office or procedure for their complaints.
Grade appeals should be resolved as outlined in the Undergraduate Catalog or the Graduate Catalog, as appropriate.
Appeals from denial of admission to particular academic programs should be resolved pursuant to the procedures specified in the appropriate college, where available.
Appeals of other academic matters may be resolved under the procedures established by the appropriate college, where available.
Complaints that do not fall under any of the established appeal procedures of the colleges should begin with a discussion of the problem with the faculty member who is involved. If this discussion does not resolve the complaint, the student should then consult the department head. Complaints that are still unresolved may be taken to the dean, and if necessary, to the provost.
Harassment and Discrimination
Students who feel that they are undergoing sexual harassment by other students should report the problem to the Office of Student Affairs. Students who feel that they are undergoing sexual harassment by a faculty or staff should report the problem to the Harassment Officer.
Discrimination complaints should be reported to the Office of Student Affairs.
Honor Code Violations
Violations of the Honor Code, whether self-reported or reported by another student, may be reported to the faculty member involved, to the assistant vice president for student affairs or to the provost.
Violations of the conduct code should be reported to the Office of Student Affairs.